We prefer to use non goverment addresses for emails as some government departments mark our quote emails as spam or block them.

We provide no replacements in the event of missing parcel after it has been signed for at military base checkpoints as we cannot track parcels. Due to access / delivery issues with couriers at defence addresses you're accepting any additional surcharges due to returned items (when address cannot be found or redelivery required) will be billed to you accordingly. Couriers will not ship to a PO Box, locked bag, or parcel locker address (must be commercial / residential address).

Minimum order quantity of 50 applies to all custom made items. Higher quantities we can price cheaper per item.

Metal colour you would like. Some colours can be dual plated with 2 different metal colours. If your unsure choose undecided and we will make a recommendation based on your design.

We can add a diamond cut edge feature around the outer edge of the coin rather than a flat edge.

Please list any text to be included on both sides, any other requirements such as edge features, sandblasted textures, metal plating colours, or any other design requests.